After-sales request

Tell us what went wrong with your product. We will get back to you within 3 working days.

This form is for faulty, damaged or incorrect items and warranty claims. We do not accept returns or refunds for change of mind.

Enter your registration number and we will fill in your details and product for you.

Registration number

WhatsApp number or email you registered with

No registration number? Fill in the form below.

Full name

WhatsApp number

Email address

Product brand

Product model

Serial numberPrinted on the product or its box.

Date of purchase

Where did you buy it?

Order / invoice number

Proof of purchase · optionalA photo or PDF of your receipt. JPG, PNG, WebP or PDF.

Type of request

Describe the problem

Photos or video · optionalAdd up to 6 photos or one video (up to 60 MB). A short video showing the problem helps us decide faster.

I confirm that the information provided is accurate and agree to the Warranty Terms & Conditions.

We use these details to handle your request and contact you about it. See our Privacy policy.

Already sent a request?

Check progress, read our reply or add photos with your reference number.

Prefer to chat?Message us on WhatsApp.